Privacy Policy

1. Data Controller

Faligzawfar
Habsburgerring 130
50674 Köln, Germany
Email: contact@faligzawfar.click

2. Information We Collect

We collect personal data you voluntarily provide, including:

Name, email address, phone number
Service request details and vehicle information
Payment and billing information

3. How We Use Your Data

Your data is used to:

Process service requests and appointments
Send service updates and invoices
Improve our services
Comply with legal obligations

4. Legal Basis

Processing is based on: contract execution, legal compliance, and legitimate business interests (GDPR Article 6).

5. Data Sharing

We do not sell your data. Data is shared only with service partners and payment processors necessary for operations, under confidentiality agreements.

6. Data Retention

Personal data is retained as long as necessary for service provision and legal compliance (typically 7 years for business records).

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (right to be forgotten)
Restrict processing
Data portability
Withdraw consent anytime

8. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, and disclosure.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

For privacy inquiries, contact: contact@faligzawfar.click